#### **1. Customer Responsibility When Purchasing**

 

We encourage all our customers to:

 

– **Check Size Carefully**: Check our size guide before finalizing your purchase.

 

– **Choose Correct Color**: Make sure to select the desired color before confirming your order.

 

– **Provide Accurate Address**: Make sure to provide a complete and correct address for delivery.

 

**Important**: If an error regarding size, color or address was made by the customer, unfortunately we will not be able to accept a return or exchange. So take the time to check all the information carefully before confirming your order.

 

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#### **2. In case of an error on our part**

 

If the error comes from **EasyFits** (incorrect product, size or color sent different from your order):

 

– You have **7 days** after receiving the package to report the problem to us via our email **easyfits54@gmail.com** with:

 

– Proof of purchase (order number, confirmation email).

 

– A clear photo or video showing the error (incorrect product, defect, etc.).

 

– **Return procedure**:

 

– The customer must return the product to the address that will be communicated to him by our customer service.

 

– **Return costs**: The return costs are the responsibility of the customer.

 

 – **Compensation** :

 

– Once the product is returned and verified, we will offer the customer a **30% discount** on their next order. This discount will be sent in the form of a promotional code that can be used on their next purchase.

 

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#### **3. Products not eligible for return**

 

The following items are not eligible for return or exchange:

 

– Products that have been used, washed or damaged after delivery.

 

– Orders returned without prior authorization from our team.

 

– Customized or promotional products (except in the event of an error on our part).

 

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#### **4. How to contact us? **

 

For any questions or return requests, contact us at:

 

**Email**: easyfits54@gmail.com

 

**Subject**: “Return Request – Order Number [insert your number]”

 

Our team is committed to responding within **48 business hours**.

 

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At **EasyFits**, we thank our customers for their understanding and cooperation. By following this policy, we wish to maintain a relationship of trust and offer everyone a pleasant and transparent shopping experience.

 

Thank you for your loyalty!

 

The **EasyFits** Team